105 lines
3.4 KiB
Plaintext
105 lines
3.4 KiB
Plaintext
<chapter id="contact">
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<title>Contact Us</title>
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<sect1 id="errata">
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<title>Errata</title>
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<para>
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Of course LCDproc is not perfect (yet). We do our very best
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to improve it, but in some cases we are very much restricted
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in our efforts.
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</para>
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<para>
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The main reason for that is the fact that we do <emphasis>not</emphasis>
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have all the hardware people have written drivers for.
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Unfortunately some developers have kind of vanished and don't react to mails
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from the mailing list any more.
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</para>
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<para>
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So, as far as drivers are concerned we rely on <emphasis>you</emphasis> as testers.
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We have developed elaborate "coding in the dark" skills over the
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time. E.g. the CFontz driver has been updated and ported to 0.4.3
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without the developers having the hardware.
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</para>
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</sect1>
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<sect1 id="mailing-list">
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<title>The LCDproc Mailing List</title>
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<para>
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We are a bit lazy about the bug-tracking and whatever stuff on SourceForge.
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So, please contact us directly through the mailing list.
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</para>
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<para>
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For details on how to subscribe to the list see
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<ulink url="http://lcdproc.omnipotent.net/mail.php3">http://lcdproc.omnipotent.net/mail.php3</ulink>.
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</para>
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<para>
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We like people to subscribe to the list with their real names.
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Of course we cannot and do not want to force you to do so.
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Anyway, we need to know your name, if you want to contribute code
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to LCDproc (legal issues of copyrights).
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</para>
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</sect1>
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<sect1 id="reporting-bugs">
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<title>Reporting Bugs</title>
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<para>
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Possibly you will find a bug in the LCDproc distribution.
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Before reporting this to the mailing list, please respect the following:
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</para>
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<itemizedlist>
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<listitem><para>
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Your system should be more or less up to date. This does not mean
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that you have to update from GNU/Linux kernel 2.2.x to 2.4.x or from 2.4.x to
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2.6.x. But we would like to make sure that your problem is not related to a
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known bug in the kernel or maybe your compiler.
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</para></listitem>
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<listitem><para>
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Especially LCDd might need certain privileges to access a device.
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Make sure LCDd <emphasis>has</emphasis> the required rights to do so.
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</para></listitem>
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<listitem><para>
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When experiencing problems with LCDd, make sure that your hardware is OK.
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E.g. you should make sure that the wiring for your (in this case most
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likely parallel) device is correct.
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</para></listitem>
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<listitem><para>
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Make sure that you use the correct speed settings for your device.
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Incorrect speed settings (baud rate) are most likely to produce garbage
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scrolling on your display.
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Refer to the specifications of your device. If your device needs a speed
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setting that is not supported by LCDd send us a mail.
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</para></listitem>
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<listitem><para>
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Make sure that you have modified the configuration file according
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to your needs and that LCDd actually uses the configuration file.
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I.e. you might have to run LCDd with the <code>-c</code>
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<link linkend="lcdd-commandline-options">option</link>
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</para></listitem>
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</itemizedlist>
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<para>
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Anyway, no question is too stupid to ask ;) Feel free to ask whatever you want.
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Unfortunately replying to mails takes time as well (a damn lot of time). So, if
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you want LCDproc to develop faster, please try to solve a problem yourself first.
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</para>
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<para>
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BUT if you have actually FOUND A BUG we will be quite happy if you let us know.
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We NEED YOU as testers and appreciate any feedback.
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</para>
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</sect1>
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</chapter>
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